What heat pump water heater rebates pay in Penticton
We read FortisBC's heat pump water heater listing on October 2, 2026. It pays $1,000 when you replace a standard electric storage tank. If you are switching from another fuel, FortisBC points to CleanBC instead.
FortisBC
For replacing a standard electric storage tank with a high-efficiency heat pump water heater.
Second-upgrade bonus
FortisBC adds $300 for a second upgrade, or an EnerGuide improvement bonus of $750 to $2,000.
Income-qualified (CleanBC)
Level 1 households replacing a fossil-fuel or electric water heater. Level 2 gets up to $2,800 from electric. Primary water heater only.
Lower incomes (FortisBC)
Income-qualified customers can get free evaluations and upgrades.
A Penticton bungalow
Replacing a standard electric tank earns $1,000 from FortisBC. Adding 9 windows and 2 doors earns 11 x $100 = $1,100. Together $2,100 before any bonus.
Who in Penticton can use this
The 2021 Census counted 17,360 households in Penticton. About 63% own, 40% live in detached houses and 36% in apartments. Of the households, 3,440 own a detached house built before 1981. Penticton's average January low from 2015 to 2024 was -2.5°C.
Gas tank or electric tank?
The rebate is only for replacing an electric water heater. If your tank runs on natural gas, BC Hydro and FortisBC do not pay for a switch to a heat pump model. Lower-income households can use the CleanBC Energy Savings Program, which pays up to $3,500 for Level 1 households converting from a fossil fuel. Only one primary water heating rebate is allowed per home across programs.
Questions to ask the installer
A heat pump water heater pulls warmth from the air around it, so where it sits matters. Ask the installer how much open space the model needs, how loud it runs, where the condensate drains, and what happens in a cold utility room. These are not program rules, but they decide whether you like the tank after the first winter. Get the answers in the quote.
Pair it with another upgrade
BC Hydro's page offers a bonus of up to $2,000 when you complete more than one eligible upgrade, such as insulation or windows with your water heater. The formula is not on the page, so ask when you apply. FortisBC lists a $300 second-upgrade bonus. A water heater is a quick job, so it is an easy second item to add to a larger project.
Why FortisBC
BC Hydro's rebate needs a BC Hydro account. FortisBC's listing is open to its gas customers and to FortisBC or municipal electric customers, including Penticton. If you are switching from another energy source, FortisBC points you to CleanBC.
Top-rated installers in Penticton
These are the top-rated heat pump and HVAC companies near Penticton by Google reviews, weighted by number of reviews. Ask whether each one installs heat pump water heaters before you book. Nobody pays to be listed.
See all Penticton installers →
How to claim in Penticton
- Check that the tank you are replacing is electric and is your primary water heater.
- Pick a model from NEEA's Tier 2 or higher list and get it on the quote.
- Have a licensed contractor install it and keep the invoice.
- Apply online within six months of the invoice date.
- If your income is lower, ask about the CleanBC program before paying.
Common questions
Is Penticton on BC Hydro?
No. The City supplies electricity, and FortisBC's listing covers its customers.
What does my existing tank need to be?
A standard electric storage tank model.
What if my tank is gas?
FortisBC points you to CleanBC, which pays up to $3,500 for income-qualified households.
Is there a bonus?
FortisBC lists $300 for a second upgrade, or an EnerGuide improvement bonus of $750 to $2,000.
How cold does Penticton get?
The average January low was -2.5°C.
What to do next
See Penticton insulation rebates and heat pump rebates.
By Sam Menard. Sources, last read September 26, 2026: FortisBC heat pump water heater rebate, FortisBC rebates and offers, CleanBC Energy Savings Program requirements, Statistics Canada 2021 Census, table 98-10-0233-01. All Penticton rebates → Every FortisBC rebate →