What BC Hydro pays for windows and doors in Burnaby
We re-read BC Hydro's window and door page on October 2, 2026. The rebate is for homes heated mainly by electricity. FortisBC lists $100 per opening for its gas customers, except in the City of Vancouver.
Windows and doors
Paid for each window or door that replaces an existing one between a heated space and outdoors.
Cap
That is 20 openings at $100 each. A bay window counts as one opening.
Energy rating
The window or door must have a maximum U-factor of 1.22 W/m2-K, which is BC Hydro's Tier 2 level.
More than one upgrade
BC Hydro adds a bonus when you finish more than one eligible upgrade.
Lower incomes
Income-qualified customers can apply for free upgrades.
Canada’s new heat pump rebate is worth up to $10,000. Get an email the day it opens
Planning a heat pump too? This one is on top of the rebates above, and we’ll email you the day it opens.
- Up to $10,000
- if your household earns below the median income
- $2,000
- for other homeowners who qualify
Stack it with the British Columbia rebate open today
Ottawa says you can combine them. Each program has its own rules. Amounts are the most you can get.
Applications open early 2027
Join the launch alert
- Launch-day email, with what to do first
- Who qualifies for the $10,000, once Ottawa says
- A short hello now, so you know it worked
Know someone with old heating? Send them this.
Only emails about this rebate. No spam, no sales calls. Unsubscribe anytime.
Read everything we know so far Official page: canada.ca
A Burnaby bungalow
A bungalow with 11 windows, a patio door and a front door is 13 openings. That pays 13 x $100 = $1,300. The same house across the boundary in Vancouver would earn nothing from this program.
Who in Burnaby can claim
The 2021 Census counted 101,135 households in Burnaby. About 35,865 (35%) live in homes built before 1981, but 53% live in apartments and 40% rent, so only 9,220 are owner-occupied detached houses from that era. BC Hydro's home rebate does not cover condo or apartment units. Owners of a unit in a tower or townhouse complex should ask about BC Hydro's Condo and Apartment Rebate Program. Townhouses with their own meters and an account not held by a strata corporation can qualify.
Mild, with a cold tail
Burnaby's average January low from 2015 to 2024 was 1.1°C, and the coldest day was -16.2°C. Winters are damp. Condensation on old windows is often the main complaint, and a window with a low U-factor keeps the inside glass warmer. That helps with mould as well as comfort.
Which windows count
Eligible windows and doors must carry a certification from CSA, Intertek, Labtest, QAI or NFRC, and reach a U-factor of 1.22 W/m2-K or lower. They must replace existing units that separate a heated space from the outdoors or an unheated space. Skylights do not count. Ask each contractor to put the model and U-factor on the quote, and read the label when the units arrive.
Paperwork that gets rebates paid
BC Hydro needs the invoice and a photo of the manufacturer label on every window and door you claim. Its checklist and sample invoice are on the program page. Take the photos on installation day. Missing labels are the most common reason a window claim stalls, since labels are hard to reach after trim goes on.
Reading a U-factor label
The rebate needs a U-factor of 1.22 W/m2-K or lower, and lower means less heat loss. Many window labels show the older imperial scale instead. To convert, multiply the imperial number by 5.678. A label that says U-0.30 equals 1.70 W/m2-K, which is too high. A label that says U-0.21 equals about 1.19 W/m2-K and passes. Ask the contractor to quote the metric value for each model so you do not have to convert.
If your income is lower
BC Hydro sends income-qualified customers to the CleanBC Better Homes Energy Savings Program instead, and the two cannot be combined. The 2026 program document lists no insulation or window rebates, so the free Energy Conservation Assistance Program is the route to ask about.
How to claim in Burnaby
- Confirm you live in a house, row home or duplex with its own meter, not a condo.
- Collect quotes that list the U-factor of every window and door.
- Photograph each label on installation day.
- Keep the invoice and apply within six months.
- Add insulation or a water heater to the same application to check the bonus.
Common questions
I live in a Burnaby condo. Can I claim?
Not under this program. BC Hydro has a separate Condo and Apartment Rebate Program.
How is Burnaby different from Vancouver?
Homes inside the City of Vancouver are excluded from the Tier 2 window rebate. Burnaby homes are not.
What U-factor do I need?
1.22 W/m2-K or lower.
How many windows can I claim?
Up to 20 openings at $100 each, for a $2,000 cap.
Can a contractor claim for me?
The account holder applies. A contractor can help gather documents.
What to do next
See Burnaby insulation rebates and heat pump rebates.
By Sam Menard. Sources, last read October 9, 2026: BC Hydro window and door rebates, BC Hydro program eligibility, FortisBC window and door rebates, Statistics Canada 2021 Census, table 98-10-0233-01. All Burnaby rebates → Every BC Hydro rebate →
