How much you get
Enbridge Gas customers (switching from gas)
Cold-climate air-source: $500/ton, up to $2,000.
Enbridge Gas customers, ground-source
Flat rebate for ground-source systems.
Electric, oil, propane, or wood heat
Cold-climate air-source: $1,250/ton, up to $7,500.
Electric, oil, propane, or wood, ground-source
$2,000/ton, up to $12,000.
The unit must be on Natural Resources Canada's qualified products list for cold-climate air-source or ground-source heat pumps.
What you'll actually save each month
The rebate math above is a one-time number. The monthly number depends on what you're paying for electricity and gas, and those two things get set very differently: one by a provincial regulator, the other by the quarter.
- Electricity, OEB Regulated Price Plan (Nov 2025–Oct 2026): 9.8¢/kWh off-peak, 15.7¢/kWh mid-peak, 20.3¢/kWh on-peak on time-of-use billing, averaging 12.8¢/kWh; tiered billing runs 12.0¢/kWh then 14.2¢/kWh once you pass the monthly threshold. Elexicon delivers it, but the province sets the price, the same rate whether you're in Whitby or across the boundary in Oshawa. (OEB price report →)
- Natural gas (Enbridge): the rate changes by delivery zone and resets quarterly, so there's no honest single figure to print here. (Check this quarter's Enbridge rate →)
Cold-climate heat pumps beat straight electric heat because of their coefficient of performance: they move about 2.5 to 3.5 units of heat into the house for every unit of electricity they use, rather than converting power to heat one-for-one. Whether that beats what you're currently paying Enbridge depends on this quarter's rate and your home's insulation level, so there's no single "you'll save $X" number that applies to every Whitby home.
Get your real number: plug your current bill and system into our free assessment tool instead of relying on a citywide average.
How to claim it
- Complete the eligibility form on the Save on Energy portal
- Select a participating HVAC contractor
- Get mandatory pre-installation approval before work starts
- Installation is completed
- Contractor submits the post-installation application
- Rebate cheque arrives within 60 days of approval
Heat Pump installers in Whitby
Real companies based in Whitby, pulled from their current Google reviews. We're not paid to list anyone here.
Common questions
How much is the heat pump rebate in Whitby?
It depends on your current heating fuel. Enbridge Gas customers get up to $2,000 for an air-source heat pump or $3,000 for ground-source. If you heat with electric, oil, propane, or wood, you get up to $7,500 (air-source) or $12,000 (ground-source). This is the same structure across all of Ontario.
Is a heat pump worth it in Whitby's winters?
Yes. Whitby's 10-year average January low sits at -7.6°C, with a coldest night on record of -28.3°C — cold enough to make the cold-climate requirement matter, but still comfortably within the roughly -25°C-and-below range these rebate-eligible units are built for.
Whitby's own utility, before the Elexicon merger
Before Elexicon Energy formed, Whitby had its own municipal utility, Whitby Hydro, which combined with Veridian Connections and others to create the company that bills the area today. If you've lived in Whitby a while, that history might explain why the name on your electricity bill changed at some point without anything else about your service changing. The rebate amounts above are unaffected either way, since they come from the province, not the utility.
Whitby vs. its Elexicon neighbour, by the numbers
Whitby and Oshawa share the same utility, but not quite the same winter: Whitby's 10-year average January low is -7.6°C, slightly colder than Oshawa's -7.4°C, and its coldest recorded night hit -28.3°C, nearly four degrees colder than Oshawa's worst night over the same stretch (2015-2024). Both numbers sit well within what a cold-climate heat pump, rated to around -25°C, is designed to handle.
Next steps
View all Whitby rebate programs → or check the official Home Renovation Savings Program site → for the current source of truth.