The Gap: Why Most People Don't Know About EmPower+
EmPower+ is a Con Edison (NYC & Westchester) program that covers heat pump installation costs for low-income households. Full cost coverage up to $14,000. Zero out-of-pocket. But the program is buried in NYSERDA guides. Most people searching "heat pump rebates NYC" never find it.
This guide fixes that gap.
Who Qualifies for EmPower+?
EmPower+ has two income tiers. Both assume 2026 area median income (AMI) for NYC metro area. These are approximate—verify with Con Edison before applying.
Tier 1: 100% Cost Coverage (Free Heat Pump)
Income limit: Under 60% of area median income (AMI)
- Single person: Under ~$55,000/year
- Family of 3: Under ~$75,000/year
- Family of 4: Under ~$85,000/year
Your cost: $0 out-of-pocket for heat pump installation (up to $14K coverage)
Timeline: 2–4 weeks application approval + 1–2 weeks scheduling = 4–6 weeks total
Tier 2: 50% Cost Coverage (Split Cost)
Income limit: 60–80% of AMI
- Single person: $55,000–$75,000/year
- Family of 3: $75,000–$100,000/year
- Family of 4: $85,000–$115,000/year
Your cost: ~$7,000–$7,500 out-of-pocket (50% of typical $14K–$15K system)
Timeline: Same as Tier 1, 4–6 weeks
Real EmPower+ Example
Brooklyn homeowner, single person, income $50,000/year:
- Income qualifies for EmPower+ Tier 1 (100% coverage)
- Heat pump cost: $14,000
- EmPower+ covers: $14,000
- Your out-of-pocket: $0
- Energy savings: $1,200/year
- Result: Free heating system. Saves $1,200/year forever.
How EmPower+ Compares to Regular Heat Pump Rebates
Regular rebate path (income $80K–$200K in NYC):
- Con Edison rebate: $8,000
- State Clean Heat: $8,000
- Federal HEAR: $4,000
- Total rebates: $20,000
- System cost: $20,000
- Your out-of-pocket: $0 (if rebates fully apply)
- Timeline: 12–16 weeks (three separate applications)
EmPower+ path (income under $55K single):
- EmPower+ coverage: $14,000 (full cost)
- Your out-of-pocket: $0
- Timeline: 4–6 weeks (one application)
The trade-off: EmPower+ covers only one program (Con Edison). Regular rebates layer three programs but take longer and require more paperwork. For low-income households, EmPower+ is simpler and faster.
Step-by-Step: How to Apply for EmPower+
Step 1: Check Your Eligibility
You must have:
- Con Edison as your electric utility (all NYC, parts of Westchester)
- Income under 60% AMI (Tier 1) or 60–80% AMI (Tier 2)
- Own your home or have landlord approval (renters are rarely eligible)
- Proof of income (2024 tax return or recent pay stubs)
Step 2: Contact Con Edison or NYSERDA
Start here: Con Edison's EmPower+ page (search "EmPower+ heat pump NYC") or NYSERDA's EnergySmart page. Both will have application links and current income limits.
Step 3: Submit Application
You'll need:
- Proof of income (2024 1040 or W-2)
- Con Edison account number (from your bill)
- Home address and property details
- Describe your current heating (oil, electric resistance, etc.)
Step 4: Wait for Approval
Timeline: 2–4 weeks for application review and approval
Step 5: Get Connected with Contractor
Con Edison or NYSERDA will give you a list of approved EmPower+ contractors. Pick one. Contractor will give a free estimate.
Step 6: Contractor Installs System
Timeline: 1–2 weeks scheduling + 1–3 days for actual installation
Step 7: Con Edison Processes Rebate
Contractor files paperwork. Con Edison processes and applies cost coverage as bill credit (Tier 1) or partial credit (Tier 2).
FAQ: EmPower+ in New York
Q: Can I get EmPower+ if I'm a renter?
A: Usually no. EmPower+ is designed for homeowners. Some income-qualified multifamily programs exist for buildings, but individual renters rarely qualify. Contact Con Edison to verify your specific situation.
Q: What if my income is exactly at the 60% AMI line?
A: Income limits have a grace period. Being slightly above the line doesn't disqualify you. Apply and provide documentation. Con Edison will make the final call.
Q: Can I combine EmPower+ with state Clean Heat or federal HEAR?
A: Generally no. EmPower+ is standalone. It's designed as a comprehensive solution for low-income households. If you choose EmPower+, you get full Con Edison coverage and don't layer on state/federal. If you prefer to maximize rebates, you can pursue the three-tier route (Con Ed + state + federal) instead, but that's more work and slower.
Q: How much does a heat pump cost in NYC, and does EmPower+ cover all of it?
A: A typical air-source heat pump costs $14,000–$18,000 installed in NYC (labor + equipment). EmPower+ covers up to $14,000. If your system is $18,000, you'd pay $4,000 out-of-pocket even on Tier 1. That said, most systems land in the $14K–$16K range, so coverage is usually sufficient or near-sufficient.
Q: Can I pick any contractor, or does it have to be an EmPower+ contractor?
A: Must be an approved EmPower+ contractor. Con Edison will provide a list. These are vetted, quality contractors. Don't try to use your own contractor—the rebate won't apply.
Q: How long is the waiting list?
A: In 2026, waiting times range 2–6 weeks from approval to contractor scheduling. Check Con Edison's site for current queue status. High-season (fall) may have longer waits.
EmPower+ vs. Federal HEAR: Which Should You Choose?
Federal HEAR (income under 80% AMI statewide):
- Covers $4K–$8K of heat pump cost
- Available in all of NY (Con Ed, National Grid, NYSEG, etc.)
- Takes 4–8 weeks to process
- Works statewide
EmPower+ (Con Edison territory only, income under 60–80% AMI):
- Covers up to $14K of heat pump cost (100% coverage if Tier 1)
- Available only in Con Edison territory (NYC & Westchester)
- Takes 4–6 weeks total (faster than federal + state combined)
- One application, one contractor list
Recommendation: If you're in Con Edison territory and qualify for EmPower+ Tier 1 (under 60% AMI), use EmPower+. It's simpler and faster. If you're over 60% AMI but under 80%, EmPower+ Tier 2 is still worth exploring. If you're in upstate National Grid or NYSEG territory, federal HEAR + state Clean Heat is your path.
Resources
- Con Edison's website (search "EmPower+")
- NYSERDA EnergySmart portal
- Phone: Con Edison Customer Service (800) 752-6633 and ask about EmPower+
Bottom Line
If you make under $55K (single) in NYC or Westchester, EmPower+ is free heat pump installation. No other program in the country offers that. Apply now. The 4–6 week timeline means you could have a system running before winter.